Alright your in a destroyed mall, barely anybody is alive, there's this monster, it can't get into the freezer and saferoom, here's the characters Gavin (Alive) Shai (Got left to bleed out, dead, in vents) Dylan (Injured leg, in basement) Fatback (Hiding in the freezer, alive) David (In vents, alive but arm ripped off) Philip (Alive, in arcade) You start at the arcade btw.